Politique d’expédition


Cosara Shipping Policy

 

Welcome to Cosara! We aim to provide you with the best shopping experience, and a crucial part of that is ensuring your orders reach you promptly and safely. Below you'll find all the details about our shipping process.

 

Shipping Locations

Cosara currently ships to the United States, Europe, and other countries where the sale of personal wellness products is legal. For the most up-to-date list of supported destinations, please check our checkout page

Shipping Time
  • Standard Shipping: Orders typically arrive within 2-12 business days after dispatch.
  • Please note: our fulfillment center partners with reputable shipping carriers to get your order to you safely and on time. However, carriers do not operate on weekends or major public holidays, so orders placed close to a weekend or holiday may take a little longer to arrive. Business days exclude Saturdays, Sundays, and observed holidays

Shipping Costs

Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as your shipping destination.

Order Processing Time

  • Processing Time: Once your order is placed, it will be processed within 1-3 business days.
  • Dispatch Notification: You will receive a notification once your order has been dispatched.

Tracking Your Order

Once your order is shipped, you will receive an email with the tracking number and a link to track your package.

Shipping Restrictions

  • We do not ship to PO Boxes or military addresses (APO, FPO, DPO).

Delivery Issues

If you experience any issues with your delivery, please contact our customer support team at hello@cosara.com.

Thank you for shopping with Cosara! We hope you enjoy your purchase.